Refund policy

Returns & Refunds

This policy does not limit your rights under the Australian Consumer Law.

Faulty, damaged, wrong item or not as described

If an item arrives faulty, damaged, incorrect or significantly different from its description, contact us within 30 days of delivery with your order number and photos. We'll replace it or refund you. You won't need to pay to send it back.

Change of mind

We don't offer change-of-mind returns, including for the wrong size, because our pieces ship from overseas warehouses. Please check the measurements on each product page before ordering. If you're unsure, contact us first and we'll help you pick.